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Model #: 3C10402A
List Price: $ Inquire
Your Price: $ Inquire
Availability: 20+ In-Stock
Condition: New Open Box

3Com 3C10402A 3102 Business Phone

3Com NBX 3102 Business Phone, Charcoal Gray

Newer 3C10402B Phones

Refurb 3C10402A Phones

Your Price: $95.00

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The 3Com 3C10402A NBX 3102 Business Phone is the first of a 3rd generation of IP telephones.  The 3102 provides a host of new capabilities with an all new look and feel.  The 3Com 3102 phones has new button feel, more LEDS, new speakerphone, new headset jack, new adjustable stand and 18 programmable buttons.  The 3102 phone supports standards-based SIP or native 3Com NBX call control.

The NBX 3102 phone does NOT come with:


  • 3C10402A 3Com NBX 3102 Data Sheet
  • NBX V5.0 Phone Guide
  • Two RJ45 10/100M switch ports
  • 160 x 33 Pixel Display
  • 18 Programmable Buttons
  • Plantronics and GN NetCom Headset Jack Support
  • IEEE 802.3af Power over Ethernet (PoE) Support
  • SIP Support
  • New Message Waiting and Ring Call Indicator
  • New Speakerphone and Acoustic Design

New Buttons and with more LEDs
The 3C10402A dial pad buttons are concaved and made of hard plastic. All of the keypad forces have been reduced to provide better tactile feel. Customer should feel very comfortable using the 3102 and have an even better perception of quality.

Now all 18 programmable buttons include an LED, making it easier for customers to choose the features they need and place them on the phone where they choose. This change also makes the user interface simpler by eliminating restrictions on what features are supported on buttons with or without lights.

New left and right cursor controls have been added along with a select button to provide options for future user interface enhancements via the display.

New Speakerphone and Acoustic Design
At the very core of this phone�s design is acoustic excellence. 3Com has included a high quality speaker and microphone that have been carefully matched with the phone�s external housing design to maximize speaker volume and minimize "clipping" during full duplex speakerphone calls. An acoustic chamber is built into the phone�s design to help create air pressure behind the speaker, maximizing its sound quality. This chamber also helps isolate sounds from bleeding back inside the phone where the microphone might pick them up. The microphone itself is equally important. Its unidirectional design allows it to be placed on the side of the phone where it tunes the listening area to the front of the phone without picking up noises from the sides or back. This reduces the clipping issues that plague typical speakerphone calls as a result of loud background noise from computer fans, desktop gizmos, air conditioning blowers and even noisy office neighbors. The result is a natural sounding full duplex business tool.

New Headset Jack
The 3C10402A 3Com 3102 Business Phone has a built-in headset jack with behavior supported by software on NBX and VCX. The headset jack�s physical interface is an RJ-9 type modular connector designed to support headsets without an amplifier from leading vendors such as GN Netcom and Plantronics. The handset can be left in-place during normal use or a handset lifter may be used to support wireless headsets with remote on-hook/ off hook features. The phone�s volume control will also control headset volume. Of course, not every headset from every vendor may be compatible but the physical interface is designed to meet the typical industry standard for headsets. At this time zip-tone is not supported. 

  • Plantronics refers to this specification as Polaris or M12

  • GN Netcom refers to this as GN Netcom DirectConnect


New Message Waiting & Ring Call Indicator
Hard to miss at the top of the new 3102 is an oversized message waiting indicator light bar. Bright enough to be seen across a room, it alerts users to new messages and on NBX systems it flashes for incoming calls. An ideal way to SEE if your phone is ringing, even in a crowded office or cube environment. It also aids users that are hearing impaired.

New Pixel Display
A 160 x 33 pixel display is now standard. Moving to a pixel display allows for future localization options. The variable font size in the new display also makes it easier to display longer pieces of information on a single line.

SIP or NBX Call Control

The 3102 supports standards-based SIP or native 3Com NBX call control. Once the phone finds a 3Com phone system it will download the appropriate call control and never look back. Take it to the building next door and reconnect it to another 3Com system and it can change personalities just as easily. Customers will never be left behind; the phone can grow to meet their needs for years to come. 

Additional Information
Phone is designed to use a standards based IEEE 202.3af Power over Ethernet switch, such as the 3Com 4400-PWR switch.  As such, the local power supply (AC Adapter) is not included, but is readily available for an additional $25.  If you are using the older Ethernet power source and "Y" splitters on your phones, then rest assured that you can also use a "Y" adapter on this phone as it is fully compatible with any power scheme that has ever been used by any 3Com phone.

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