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sales@MTMnet.com

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877-868-6638

 

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MTMnet provides a 30-day, no questions asked, money back guarantee on all "un-opened" new products purchased.  This does not include 3Com NBX Licenses, Special Order items, Used/Refurbished or New Open Box or "Discontinued" products.  Used/Refurbished and New Open Box and Discontinued items come with a 90 Day Warranty replacement in the event of product failure, however all used/refurbished, New Open Box and discontinued product sales are final.  If for any reason you are not satisfied with your purchase not deemed "Special Order" or discontinued,  "Used/Refurbished" or "New Open Box", simply notify us by e-mail or phone and we will immediately issue a Return Material Authorization Number (RMA#).  Products sold as used/refurbished or discontinued will not be accepted if returned, and no credit will be issued.  Actual shipping charges paid by MTMnet will be deducted from the purchase price, unless the return is due to an MTMnet error. 

The following terms must be met:

  • Return merchandise to MTMnet within 30 days of Invoice
  • Product must be returned in original unopened box
  • All original packaging materials must be included
  • All manuals and warranty registration cards must be unmarked
  • Customer is responsible for return shipping expense 
  • Display RMA # prominently on the outside of the box to avoid refund delays

Upon receipt of returned merchandise in accordance with the above, we will issue credit to your account, or you may elect to receive a refund.


Contacting MTMnet about Returning Items
Questions regarding our return policy should be directed to  MTMnet via email at sales@MTMnet.com , or phone at 760-804-1435, Toll Free: 877-8MTMnet


Contact Us!

sales@MTMnet.com

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